FAQs

Tudor Manor Care Home offers residential care, dementia care, respite stays and rehabilitation after illness or injury. Our team supports older adults who need day‑to‑day assistance or short‑term recovery after hospital discharge, falls, or illness.

The home accommodates 22 residents, creating a warm, intimate atmosphere where staff know each person well. Bedrooms are comfortable and can be personalised, and there are shared lounges, dining areas, and a peaceful garden for relaxation and family visits.

Care is centred around kindness, dignity, and independence. Staff work with residents and families to create personalised care plans that reflect routines, preferences, and what matters most. The aim is always to support independence rather than take over unnecessarily.

Yes. Tudor Manor provides physiotherapy‑led rehabilitation, helping residents regain mobility, strength, and confidence after illness or injury. Families are kept updated on progress and involved in goal‑setting.

Staff are trained in dementia‑friendly communication and routines. The environment is calm, structured, and reassuring. Families are encouraged to share life stories, preferences, and familiar items to help create comfort and connection.

Families are warmly welcomed. We encourage regular visits, shared activities, and involvement in care planning. Staff understand how important family presence is, especially during times of change or recovery.

Tudor Manor Care Home holds a 9.2/10 rating on carehome.co.uk, with families praising the warmth of our staff, the homely atmosphere and the high quality of care.

The most recent CQC inspection in 2024 rated our home:

• Good for Effective, Caring, and Responsive
• Requires Improvement for Safe and Well‑Led

Families are encouraged to speak openly with the manager about ongoing improvements and how the team ensures safety and consistency.

Tudor Manor is located at 2 Brook Street, Stourbridge, DY8 3XF, close to local amenities and easy for families to reach.

Meals are home‑cooked and varied. The kitchen team can support:

• Soft diets
• Diabetic diets
• Allergies
• Cultural or religious requirements

Families are welcome to share favourite recipes or preferences.

All medication is stored, administered, and recorded by trained staff following strict safety procedures. Families are kept informed about any changes made by GPs or hospital teams.

Residents continue to see their GP and may also receive visits from:

• District nurses
• Physiotherapists
• Occupational therapists
• Dementia or frailty specialists

Families are updated after appointments or changes in health.

Personal care is tailored to each resident’s preferences and dignity. Support may include washing, dressing, grooming, continence care, and mobility assistance. Care plans are reviewed regularly with families.

Activities at Tudor Manor Care Home include:

• Gentle exercise
• Music and reminiscence
• Crafts and baking
• Garden time
• One‑to‑one engagement

Activities are adapted to each person’s abilities and interests.

Staff at Tudor Manor spend time getting to know each elderly resident's routines, likes, dislikes and life history. Families are encouraged to stay longer during early visits and help create familiarity. Staff check in frequently to ensure comfort.

Safety of our residents is supported through:

• 24/7 staffing
• Regular checks
• Medication safety systems
• Falls‑prevention plans
• Secure building access
• Clear escalation pathways to healthcare professionals

Families are informed promptly of any incidents or concerns.

Families receive updates often via:

• Phone calls
• Care plan reviews
• Conversations during visits
• Updates after GP or therapy appointments

Fees typically cover accommodation, meals, personal care, activities and laundry. Additional costs may include hairdressing, chiropody, or specialist equipment - the team explains fees clearly and transparently.

Yes - families can park on‑site or nearby.

Yes, well‑behaved pets are welcome as they often bring comfort and joy to residents.

Families usually bring:

• Comfortable clothing
• Toiletries
• Glasses, hearing aids, dentures
• Personal items for the room
• A list of medications
• Life story information (especially helpful for dementia care)

Staff can provide a simple checklist.

Yes, families are encouraged to bring photos, blankets, ornaments or small furniture. These familiar touches help residents settle and feel at home.